Reduce rediscovery
Give technicians rack, hardware, port, outlet and connection context before they begin tracing.
CABVIX FOR MANAGED SERVICE PROVIDERS
Support the network.
Know the rack.
Turn inherited cabinets, undocumented changes and site-specific knowledge into a physical network record your entire service team can use.
THE SERVICE DELIVERY GAP
A logical network can be well managed
while its physical layer is not.
Standardise client records
Use one documentation method across customers instead of inheriting another spreadsheet format at every site.
Preserve service knowledge
Keep changes and history available to the service desk rather than with the last technician who visited.
A REPEATABLE MSP WORKFLOW
Assess. Correct. Support.
Capture the estate
Create each client, site and rack, then place the hardware that physically exists.
Trace connections
Map patching, switch ports, uplinks, fibre and outlets while working at the cabinet.
Apply a standard
Use templates, labels and cabling requirements to bring inherited infrastructure into a consistent model.
Hand over internally
Leave current records and history ready for the next ticket, technician or customer review.
WHERE IT FITS
Built around recurring
service work.
- New-client infrastructure discovery
- Rack remediation projects
- Moves, additions and changes
- Remote service-desk preparation
- Customer documentation and reporting
- Multi-site standards and templates
WHY THE RECORD MATTERS
Asset knowledge supports operational control.
Australian cyber-security guidance calls for networked IT equipment registers to be developed, maintained and regularly verified. CABVIX supports the physical documentation workflow; it does not replace an organisation’s security, compliance or asset-management obligations.
BRING THE PHYSICAL LAYER INTO SERVICE